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Please note that with rare exception, we may not respond to basic questions sent via email if the answer can be found here in the FAQ section. If your question is not answered in the FAQs, and it is I.T. or “tech” related, you may send an e-mail to support+keithurban@onelivemedia.com. If your question is Fan Club related, please send an email to Moderator@keithurban.net . For matters relating to merchandise reach out to kumailorder@cromtidwell.com.